Frequently Asked Questions

Normally, the Chameleon sampler will only run at speeds up to 19200 bps. While this speed is fine for 14.4 kbps and slower modems, 28.8 kbps modem users will suffer a performance hit running at this speed. Here's how to speed the connection up:

Exit the Custom dialer.

Use a text editor such as Window's notepad or DOS's edit to open the file C:\NETMANAG\TCPIP.CFG (you should make a backup copy of the file first).

Scroll down through the file until you find the section header for the interface you've created for Internet Nebraska. This will often be called [PPP0], [InetNebr], etc.

Find the line within this interface that starts with 19=, this is the line you need to change to increase the connection speed. Here's a list of the valid values speeds and their values.

  Speed        Code
-----------  --------
 19200 bps: 19=Sv-o
 38400 bps: 19=Tv>v
 57600 bps: 19=Uv)k
115200 bps: 19=VvkL

You should be aware that some systems may have trouble running at higher speeds. If you make a change and start experiencing errors with dropped lines or hung connections, the increased speed may be causing you trouble, back the speed down until you no longer have problems.

Some versions of Netscape for Windows 3.1 have a mis-feature that causes this error message occasionally. Here's how to fix it:

Use a text editor such as Notepad or DOS's edit to edit the file NETSCAPE.INI in the Netscape directory. Go toward the end of the file and find the [Network] section. Find the line that says:

Use async DNS=yes

Change it to:

Use async DNS=no

Save the file and hopefully your DNS error messages have been solved.

Setting up a home page on the Internet Nebraska system is easy.

If you are connected via PPP or SLIP:

1. Go the the Internet Nebraska web page (www.inetnebr.com)
2. Click on Customer Utilities
3. Click on Change Account Password
4. Enter your current password
5. Select a new password (note that the passord utility requires you to select a password with at least two non-alphabetic characters)
6. Type the new password again to confirm
7. Your password is now changed for your login to Internet Nebraska; however, you will still have to change your password on your machine if you are having it automatically login or check e-mail.

1. Connect to Internet Nebraska with your communcations package.
2. From the menu choose option number 2, which is Tools
3. From the tools menu choose option 1, which is Change Password
4. Follow the directions that tell you to type your old password, then type your new password and verify it by typing it a second time.
5. Follow the directions that tell you to type your old password, then type your new password and verify it by typing it a second time.
6. Your password is now changed for your login to Internet Nebraska; however, you will still have to change your password on your machine if you are having it automatically login or check e-mail.

Some US Robotics Sportster 28.8 modems have an older, buggy ROM chip that needs to be replaced. The update can be ordered from the USR Tech Support BBS.

To find out if you need this upgrade, use Windows terminal, with the modem installed, type ATI7. The response will came back and give you a Supervisor date and RSP date about in the middle of the response. If the Supervisor date is prior to 4/19/95... you most certainly need the upgrade.

USR BBS can be reached at 847-792-5092. Register as a new user. Once completed, you will be provided with a menu page that will show SPECIAL COMMANDS. You will want to enter SPV34 on the command line to get the upgrade sent to you. Be sure you have the serial number of your modem available since you will be asked for it. Follow the instructions and the upgrade will be sent to you in about (2) weeks or less. The upgrade comes with instructions for installation.

You can also reach USR by voice line at 847-982-5151

This upgrade fixes some know problems with V.34 compatibility. Several Internet Nebraska users have gone through the upgrade process and been pleased with the results.

Two inexpensive Zoom modems are based on the Rockwell RPI chipset. These modems are the 14.4PC and 14.4EX (models 110 and 165, respectively.) To keep costs down, Zoom and Rockwell have implemented the data-compression and error-correction through software for these modems. While this is a good idea in theory, it tends to not work very well, and is often somewhat incompatible with the various software used to connect to the Internet.

To get it to work at all, you'll need to use this init string in your software:

AT&F&C1&D2&K3+H11

The +H11 is the important part, as it turns on the software-based data-compression and error-correction.

Sometimes there is nothing that can get the modem to work correctly, and the modem will have to be exchanged for a modem with hardware based data-compression and error-correction.

Call the Aptiva Help Center and request the "Service CD." It has various fixes for your Aptiva computer, including several for the MWave modem.